Why Most Promo Decisions Are Still Guesswork

Most brands set discount depth the same way every quarter: pull up last year's Black Friday numbers, guess at whether 20% or 30% off "feels right," and hope margin holds up. There's rarely a model behind the number. Just a gut check and a deadline.

The cost of guessing wrong shows up twice. Discount too deep and you erode margin on units you would have sold anyway at full price. Discount too shallow and you're left with a warehouse of unsold inventory heading into a slower quarter. Either mistake gets baked into next year's "plan," because nobody went back and measured what actually happened.